Moving In
How exciting! You're going to live with us. 😄 Here's everything you need to know about moving in.
Before takeover
The first thing you need to do is sign your contract that you will get from us on e-mail. You can sign with BankID, SMS, click-signature, and Draw. When you sign your contract, you also accept our Residence regulations.
There are no insurances included in our rental agreement. Therefore, make sure you have the insurances you need before moving in with us 🛋️
Taking over the accommodation – access to your home
Digital keys
We have digital keys for most of our buildings in Bergen. If you are getting a digital key, you will receive an email with information about this around one week before moving in.
Before moving in, you need to:
- Download the JustIN Mobile app.
- Activate Bluetooth on your phone.
- Allow background app refresh for the app.
- Open the app when the key is active.
The key will work from 15:00 on the day your contract starts. You can go directly to your student accommodation with your digital key.
How to use the digital key:
iPhone: Open the app, tap the key and hold your phone against the reader.
Android: Hold your phone against the reader.
Android: Hold your phone against the reader.
Collecting physical keys
You can collect the keys to your new home on the day your contract starts, or any day after this. Keys can be collected from 12:00 at the earliest on the day your contract starts. In Bergen, you can collect your keys from 15:00.
Remember to bring valid ID when collecting your keys. If someone else is collecting the keys for you, they must bring an authorisation from you. This authorisation must include the name of the person who is allowed to collect the keys.
Here's how you collect your keys:
In Bergen, you can pick up your keys from 15:00 the day the contract starts.
If you are living in one of the following buildings, you can collect your fysical key from the Sammen Service Centre (Parkveien 1):
Alrek, Grønneviksøren, Hans Holmboes gate, Fridalen, Harald Hårfagres gate 7 and 9, og Øyjordsveien.
NB! From 1 August, we are gathering our service centres in Bergen in one joint service centre at the Student Centre in Parkveien 1. There, you can get help:
- by phone Monday to Friday until 20:00 (from 10th of August)
- by phone at weekends from 10:00 to 16:00 (from 10th of August)
- by visiting the Student Centre in Parkveien 1 during opening hours
- We will introduce chat during august.
- Customer service number: 55545000
Open for key collection Mon-Fri 08.00 - 15.00.
Please make arrangements with our janitor in good time:
Phone: 97 59 89 02
Email: kare.gjelsvik@sammen.no
Email: kare.gjelsvik@sammen.no
Open to retrieve keys: Mon-Fri 08.00 - 15.00.
Book a pick-up time with our staff well in advance:
Sørhauggata phone: 48 09 03 76
Vardatun phone: 90 10 52 53 or 90 85 30 14
Sørhauggata phone: 48 09 03 76
Vardatun phone: 90 10 52 53 or 90 85 30 14
You can collect your keys Mon-Fri 08:00-15:00 in our administration office in the Staduim building on Fosshaugane Campus.
Address: Trolladalen 30, 6856 Sogndal
Extended opening hours:
Thursday Aug.6. 08:00-18:00
Friday Aug.7. 08:00-18:00
Saturday Aug.8. 14:00-18:00
Extended opening hours:
Thursday Aug.6. 08:00-18:00
Friday Aug.7. 08:00-18:00
Saturday Aug.8. 14:00-18:00
Open to retrieve keys: Mon-Fri 08.00 - 15.00.
Removing furniture and hanging up posters
It's understandable that most people want to make the residence their own. You're welcome to do so, but if you want to remove/replace furniture that belongs to the residence, you must store them in a safe place and put them back when you move out.
Avoid making holes in the walls to hang posters and the like; instead, use the picture rails we have installed in our residences 😊
Errors or Deficiencies
Contact us via the Housing portal as soon as possible if you discover any errors or deficiencies in your residence, and we'll take care of it.
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