Physical keys
If you live in one of these buildings, you can pick up your physical keys at the Sammen Service Centre at Parkveien 1:
Alrek, Fridalen, Grønneviksøren, Hans Holmboes gate, Harald Hårfagres gate 7 and 9 and Øyjordsveien.
You can pick up physical keys from 3:00 PM on the day your lease begins. You can also pick them up at a later time.
Remember to bring valid identification when picking up the keys.
If someone else is to pick up the keys for you, that person must bring a letter of authorization from you. The authorization must include the name of the person picking up the keys.
Digital keys
All buildings other than those listed under "Physical keys" use digital keys. You can move in from 3:00 PM on the day your contract begins.
Moving in during August or January:
You will receive information about the digital key via email approximately one week before moving in, and you will normally receive the digital key directly on your mobile phone on the day your lease begins.
If you have not received the information by the time your contract starts, you can contact us via the contact form or visit the Service Centre.
Moving in at a time other than August or January:
In this case, you must visit the Service Centre to gain access to the digital key. Remember to bring valid identification.